Hidden cancellation Fee
I reserved a rental car this morning, discovered I had to change my trip and cancelled the reservation and was charged $100 plus taxes to cancel! I looked all over the reservation for language regarding cancellation and there was none! This is deceptive business practice at its worst! I HIGHLY RECOMMEND THAT THIS COMPANY BE AVOIDED - if this is how they treat a customer BEFORE the rental occurs, how will they treat a customer once the rental is active???