Review Detail

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Hidden cancellation Fee

I reserved a rental car this morning, discovered I had to change my trip and cancelled the reservation and was charged $100 plus taxes to cancel! I looked all over the reservation for language regarding cancellation and there was none! This is deceptive business practice at its worst! I HIGHLY RECOMMEND THAT THIS COMPANY BE AVOIDED - if this is how they treat a customer BEFORE the rental occurs, how will they treat a customer once the rental is active???

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