Marbenjo Car Hire - Malaga Airport - AGP - Spain
Verified Renter reviews ®
Likeable, fair, friendly, and good value for money
I got to rent a car with Marbenjo via a German rental broker portal on the internet.
As the office of Marbenjo is located outside of the airport in a commercial zone nearby, somebody of their staff will pick you up at the exit of the arrival gate for passengers. They guide you to a shuttle bus parked in front of the terminal and will drive you to their office for the pickup of your car. The same goes for the car's return, taking you back to the departure hall of the airport.
The prices are more than reasonable, almost cheap even, and the car was in overall good condition, though it already had suffered some paint exchange with other traffic combatants during its yet short life.
The process of picking up the car was without any surprises. All fees and insurances had been paid for during the booking of the broker portal, so I only needed to sign the pre-filled form with the rental contract.
I got the car filled up and was supposed to return it fully filled. This is -in my humble opinion- the only reasonable way to handle fuel consumption.
Just before I returned the car, I refueled it at a filling station next to the motorway, roughly 10km from the Marbenjo office. As my GPS got confused with the new route of the AP-7 motorway and it sent me going straight ahead where I should have taken the right lane, I missed the exit and had to take a 25km detour to make it to the office.
When I returned the car the tank gauge was clearly indicating it was not full anymore. Therefore I had to pay a surcharge of 10 EUR for re-filling the tank. This was a really fair price considering they don't have their own petrol station on site and need to send somebody to have the car filled up.
During pickup as well as return the staff treated me very nicely and friendly and I felt like a valued customer.
Bringing us back to the airport took just five minutes and we stood right in front of the departure hall. Walking from the parking lot of the on-site car rental stations to the check-in desks takes longer.
I will always recommend Marbenjo to everybody travelling to Málaga!