Hertz Car Rental - Malta Luqa International Airport - MLA - Malta

AirportHertz Car Rental - Malta Luqa International Airport - MLA - Malta

 
4.2 (1) Verified Renter Rating®
 
4.8 (1) Unverified Renter Rating

Details

Address
Malta International Airport
Luqa - Malta
Postcode
LQA 05
Country
Malta
Phone
21314636
Emergency Number
21314637
Latitude
35.8541135
Longitude
14.4832795
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
No No

Hours

Monday
Open 24 Hours
Tuesday
Open 24 Hours
Wednesday
Open 24 Hours
Thursday
Open 24 Hours
Friday
Open 24 Hours
Saturday
Open 24 Hours
Sunday
Open 24 Hours

Currency/Tax/Deposit

Currency
EUR - Euro

Vehicles/Fuel

Fuel Policy
Full to Full

Insurance

CDW Price per Day
8.15
Super CDW Price per Day
13.00
Theft Protection Price per Day
8.15
PAI Price per Day
3.00
PAI Price per Week
21.00

Equipment

Child Seat
Yes - Subject to Availability Yes - Subject to Availability
Child Seat Price per Day
20.00
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Verified Renter reviews ®

1 reviews

Overall rating 
 
4.2
Miles/Kilometres on Pickup 
 
4.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
4.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
4.0
Overall rating 
 
4.2
Miles/Kilometres on Pickup 
 
4.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
4.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
4.0

Refreshing experience

Last year I left a review for Goldcar at Malta. I don't recall the username but I'm sure it will still be listed.
It took me around 5 months to get a full refund from the broker for goldcars borderline criminal practices.

Suffice to I was apprehensive this time around about renting from Luqa again.
We booked directly with Hertz, no brokers for me ever again!
Read the t's and c's several times and applied for a credit card specifically for the rental.
We also paid £35 for 3rd party insurance to cover any excess. Worthwhile peace of mind in a country where driving standards are 'relaxed'.
Pick up took around 15 minutes with no nasty surprises. The vehicle was in reasonable condition all around.
Full tank on return policy was in place which seems like a godsend these days, but should be the norm.
Trouble free 2 weeks. Slight concern on return. I'd filled it at the petrol station at the airport but the dial wouldn't show full. The attendant couldn't get anymore in without it cutting off, so I filmed the dial whilst at the pump just in case. I explained this when dropping off and showed the receipt to the hertz staff. I assume the dial eventually moved as I haven't been charged on the card this far.

In conclusion a good experience made to feel like an amazing one compared to last year's mayhem.

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Unverified Renter Reviews

1 reviews

Overall rating 
 
4.8
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
5.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
4.8
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
5.0

Hertz Luqa is excellent

I use HERTZ rental car at Luqa Airport in Malta frequently. I am in Malta several times a year. The service is always splendid, the staff in the rental office is splendid and a SPECIAL THANKS to Christine, always so friendly and Customer Oriented. And alll the maintenance guys at the car park, always on top of things trying to help you if you have questions. Nothing is of problem, and if something happens w the car, they do their outmost to fix it immediately, even when you are in Gozo. And it is nice to be greated with a nice Welcome back smile every time I am there. Their fuel policy is excellent, you get a car w full tank and return w full tank (there is a gas station just next to the airport) which I find the best for customer servie, some of the other rental companies pre-charge, around 75-50EU, and if you are in Malta/Gozo for a week or two, it is very hard to use all that fuel, so you end up paying a big amount of EU for nothing. So that is another reason I always use HERTZ. Thank you! C u soon!regards, Susanna

Service

Mentionable Staff
Christine
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