Hertz Car Rental - Port Au Prince Toussaint Louverture International Airport - PAP - Haiti

AirportHertz Car Rental - Port Au Prince Toussaint Louverture International Airport - PAP - Haiti

 
0.0 Verified Renter Rating®
 
2.2 (1) Unverified Renter Rating

Details

Address
Haiti International Airport
Port Au Prince - Haiti
Country
Haiti
Phone
50937790700
Emergency Number
50928160700
Latitude
18.575394
Longitude
-72.29471
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
No No

Hours

Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 18:00
Sunday
08:00 - 18:00

Currency/Tax/Deposit

Currency
HTG - Haitian Gourde

Vehicles/Fuel

Fuel Policy
Full to Full

Insurance

CDW Price per Day
12.95
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
2.2
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
4.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.5
Vehicle Condition - Inside 
 
2.5
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
2.2
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
4.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.5
Vehicle Condition - Inside 
 
2.5

Worst car rental experience ever!

Do not rent cars from Hertz in Port-au-Prince, Haiti. If you do, make sure you photograph the car or tape them while inspecting the car. I returned a car today 9-2-14. The spare tire was damaged and you can tell it was an old job. They claimed i had a flat and i should pay to replace the tire. When i refused, the shop manager decided to look around the car and here...you hit the car and charge me $280.00. You have to put a $1500 down payment as insurance in case the car is stolen. Somehow they decided they would find a way to take some of it. They are a bunch of crooks. Even the drivers i talked to are complaining. They said they do that all the time and they are the one who suffer in return. The customer is upset and would not tip them. I will make sure i inform everyone i know and i will continue to post on the internet to beware of Hertz car rental in P-au-P, Haiti. I am definitely going to contest the $280.00 with Hertz. My whole trip turned bitter due to this experience. Worst of it all, the manager asked me not to write a bad review because they might lose their job. They must think i steal my money like they do. I truly hope Hertz will look into this. I mean this is bad. To be force to pay for something you did not do. Unfortunately in moments like this you wish you were an armed criminal.

Service

Mentionable Staff
Garage Manager
Comments
Do not rent from Hertz in P-au-P, Haiti. They are crooks. They are all in it. From managers to the guys checking the cars.
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