Sixt Car Rental - Seattle Tacoma International Airport - SEA - Washington - USA
Unverified Renter Reviews
Hidden cancellation Fee
I reserved a rental car this morning, discovered I had to change my trip and cancelled the reservation and was charged $100 plus taxes to cancel! I looked all over the reservation for language regarding cancellation and there was none! This is deceptive business practice at its worst! I HIGHLY RECOMMEND THAT THIS COMPANY BE AVOIDED - if this is how they treat a customer BEFORE the rental occurs, how will they treat a customer once the rental is active???
Lousy customer service
Sixt rent a car doesn't understand customer service. The agent at the counter told us we could pre-pay for a tank of gas and return the car nearly empty and pay $54.00 or $2.72 per gallon, which was below the national average for Seattle. What they didn't mention is that you will pay upwards of 18% on the fuel which in my case brought the cost of fuel to $3.21 a gallon. (I realized later I could have purchased fuel from an ARCO station within 3 miles of my hotel (at $2.72 per gallon) - so much for being way above the national average in Seattle area!) I complained and the only response I received is that I signed the agreement regardless of what the counter person told me, and they did nothing wrong. Run, not walk, run from this car rental company as they will lie to you and there is absolutely no customer service if you are not satisified!!!