Budget Car Rental - Norfolk - Bromley - Virginia - USA

CityBudget Car Rental - Norfolk - Bromley - Virginia - USA

 
0.0 Verified Renter Rating®
 
2.3 (1) Unverified Renter Rating

Details

Address
1700 Norview Avenue
Norfolk - Virginia - USA
State
Virginia
Postcode
23518
Country
USA
Phone
757-855-1038
Latitude
36.895611
Longitude
-76.222424

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
2.3
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
1.5
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
2.3
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
1.5

Worst Car Rental Experience

Worst experience I've EVER had with a rental car company. I denied the coverage and fuel purchase option when I picked up the car and they still put it on my bill. Now they refuse to issue a refund even though their employee is the one who messed up. I will never go to another Budget again. The customer service rep I was dealing with was extremely rude. She was talking and laughing with another employee the entire time she was "explaining" things to me...and she explained everything incorrectly. I told her NO to both of the above mentioned items yet she still added them to my contract.

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