Dollar Car Rental - Houston George Bush Intercontinental Airport - IAH - Texas - USA

AirportDollar Car Rental - Houston George Bush Intercontinental Airport - IAH - Texas - USA

 
2.5 (1) Verified Renter Rating®
 
1.7 (1) Unverified Renter Rating

Details

Address
Houston George Bush Intercontinental Airport
17330 Palmetto Pines
In Terminal
Houston - Texas - USA
State
Texas
Postcode
77032
Country
USA
Phone
866-434-2226
Latitude
29.9517
Longitude
-95.3418
Airport Service
On Airport - Counter & Car in Terminal

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
2.5
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
4.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
3.0
Overall rating 
 
2.5
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
4.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
3.0

Very sexist company

When I first picked up the car, the agent spent 10 minutes trying to get me to purchase an insurance package. The car itself was fine. When I came back the next day to drop the car off, it was the same man. First he asked me where the gas receipt is to prove I filled up the car; the gas needle being on the "F" should be enough, but I was charged for not bringing it. He then claims there is damage to the vehicle on the front passenger bumper and back driver side bumper. I saw no damage. He was very condescending in saying girls don't know about cars and "you must have hit a curb". My favorite was "should have gotten the insurance and you wouldn't be in this situation." I have told numerous of my friends they should never rent from Dollar.

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Unverified Renter Reviews

1 reviews

Overall rating 
 
1.7
Miles/Kilometres on Pickup 
 
2.0
Location Convenience 
 
2.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
1.5
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.7
Miles/Kilometres on Pickup 
 
2.0
Location Convenience 
 
2.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
1.5

lowdown sneaks

Will never use this car rental company again. This company quoted one price and then the cost at return was substantially more. That's my bad for not reading the fine print and seeing they charged 9.99 a gallon for gas, never had that happen anywhere else. I could live with that what was really lowdown was the $250.00 charge they billed my card after turning it in and when i called to find out what the charge was for they said i smoked in the car. Well that was complete BS I have chronic asthma and could smoke if I wanted to which is easy to verify through my monthly insurance copays to the tune of over a hundred dollars a month. Then to make matters worse they would not address the issue with me and told me I would have to dispute the charge through my credit card company. I did dispute it and was reimbursed but thought it best to inform other consumers to beware.

Service

Mentionable Staff
not good
Comments
customer service about as bad as it gets.
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