Review Detail

Overall rating 
 
2.4
Miles/Kilometres on Pickup 
 
2.5
Location Convenience 
 
2.5
Staff / Quality of Service 
 
2.5
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
2.5

Dollar car rental

I took a chance and rented from dollar car rental for the first time. What a disappointment. I did not get the type vehicle I ordered and when I went to upgrade they you led me there were other vehicles available. There were 5 upgrades in the lot. I stood in line for 40 minutes and did not get waited on. I had leave to get to my final location. My return flight was not leaving until 8 pm and wanted to extend my reservation by 4 hours they wanted to charge me for a full day and a full day for the insurance. Seriously. Never had any issues when I rented from enterprise. Staff was not helpful at all and you are home long than your conversation with staff. I will never rent from dollar again. Should have stuck with the reliable company

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