Alamo Car Rental - Houston George Bush Intercontinental Airport - IAH - Texas - USA

AirportAlamo Car Rental - Houston George Bush Intercontinental Airport - IAH - Texas - USA

 
4.6 (1) Verified Renter Rating®
 
4.9 (1) Unverified Renter Rating

Details

Address
Houston George Bush Intercontinental Airport
17330 Palmetto Pines
Houston - Texas - USA
State
Texas
Postcode
77032
Country
USA
Phone
+1-281-209-4900
Latitude
29.970895
Longitude
-95.3207069
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
Yes Yes

Hours

Monday
06:00 - 24:00
Tuesday
06:00 - 24:00
Wednesday
06:00 - 24:00
Thursday
06:00 - 24:00
Friday
06:00 - 24:00
Saturday
06:00 - 24:00
Sunday
06:00 - 24:00
Special Opening Information
Open 24 Hours for online check-in

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full

Equipment

GPS Unit
Yes Yes
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
4.6
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
4.5
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
4.5
Vehicle Condition - Inside 
 
4.0
Overall rating 
 
4.6
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
4.5
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
4.5
Vehicle Condition - Inside 
 
4.0

individual

I frequent Houston on a regular basis to visit with my 92 year old mother.
Usually taking her to multiple doctor appointments and exclusively rent
from Alamo when vehicles are available. On a recent visit Alamo was out
of cars and I was subjected to renting from Budget / Avis. It turned out to
be the worst business experience to date for me. I won't go into all the details
but if it could go wrong it did. Followed by rude service representatives offering
no satisfaction in resolving my issues. I'd rather walk than rent from them.
Having said that, all my rental experiences with Alamo have met and exceeded
my expectations each and every rental.

Service

Mentionable Staff
Susan P
Comments
Have visited Houston 3 times in the past couple of weeks. Susan P has been my
rental representative the past two times as she has also been in the past. She
always puts on a friendly face and greets you with her warm personality. She
has always been most helpful. I look forward to my next Houston car rental
with Alamo and will be looking for Susan upon my arrival should she be on duty.
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Unverified Renter Reviews

1 reviews

Overall rating 
 
4.9
Miles/Kilometres on Pickup 
 
4.5
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
4.9
Miles/Kilometres on Pickup 
 
4.5
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

Outstanding customer service

Efficient rental and pick-up process

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