Sixt Car Rental - San Francisco International Airport - SFO - California - USA

AirportSixt Car Rental - San Francisco International Airport - SFO - California - USA

 
0.0 Verified Renter Rating®
 
2.4 (3) Unverified Renter Rating

Details

Address
San Francisco International Airport
1 Old Bayshore Highway
Millbrae
San Francisco - California - USA
State
California
Postcode
94030-3120
Country
USA
Phone
+1 702-462-2664
Latitude
37.6041913
Longitude
-122.3768475
Airport Service
Off Airport - Rotating Shuttle to Rental Location
Is this a Corporate Location?
No No

Hours

Monday
Open 24 Hours
Tuesday
Open 24 Hours
Wednesday
Open 24 Hours
Thursday
Open 24 Hours
Friday
Open 24 Hours
Saturday
Open 24 Hours
Sunday
Open 24 Hours
Public Holidays
Open 24 Hours

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Vehicle Types Available
  • Automatic Transmission
  • SUV / 4x4
  • Convertible
  • Prestige / Luxury
  • Sports Cars
Swap Start/End

Unverified Renter Reviews

3 reviews

Overall rating 
 
2.4
Miles/Kilometres on Pickup 
 
3.5
Location Convenience 
 
2.3
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
2.8
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
3.1
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
4.5

Inconvenient + bad service

They messed up my name in the reservation and there is no way to fix that online, but there is also no way to reach a human being at Sixt other than going to a counter. The SFO location requires that you take the airport shuttle even if you're trying to drive to it. They claim that you can just go directly to your car if you give license and other info online first but they aren't actually set up to do that. Overall one of the worst car rental experiences I've ever had.

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Overall rating 
 
1.8
Miles/Kilometres on Pickup 
 
1.5
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.0

Slowest service ever

Terrible service will not be back

Service

Mentionable Staff
Slow is an understatement
Comments
Been here over a hour still do not have a car?
Was this review helpful to you? 
Overall rating 
 
2.4
Miles/Kilometres on Pickup 
 
4.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Horrible Rental Car Experience with Sixt

We were given a lemon at night (with no inspection done by the company employees) that led to $1500 repairs and 8 days of being stranded in the middle of nowhere.

We got a 2015 Volvo with 24.000 miles for two months from Sixt San Francisco office, and thought we had a nice deal. After all how often do you get a Volvo for $20 per day? Upon arriving to Mono Lake and finally looking at the car more carefully we realized that:

1) One of the tires on our AWD vehicle was not the same. All tires on AWD cars should be the same.

2) The tires were already worn out, which lead us to getting a flat later.

3) Windshield wipers were old and not cleaning the glass. We had to keep pulling over at gas stations to clean the glass manually.

4) The electric plugs in the car (Lighting adapters) were not working at all so we couldn't charge our camera batteries or use them for flat tire sealant repair.

5) Maintenance light came on about two weeks after 450 miles driving, just when we were 9000 feet up, camping at Bristle Pine. This means the car was not properly maintained especially when being rented out to us for 2 months.

The company gave us different answers to what we should do about the broken car, every time we talked to them on the phone or in person. In general we were presented with two choices:

1) Use their towing services at $185 per hour. We were 6 hours away from their nearest office.

2) Not use their towing and thus fix the car ourselves, which we did in the end.

On the second day after the maintenance light went off on the car, we got another light that started flashing. The car lost quite a bit of oil and to avoid killing the engine we had to shut down close to the Bristle Cone Pine visitor center at 11.000 feet. $1100 and a week later, on the way to return the car, we got a flat tire. (Did I mention worn out tires?) Now the company is refusing to reimburse us for anything, even after the branch manager promised we would get reimbursed!

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