Thrifty Car Rental - Greensboro Piedmont Triad International Airport - GSO - North Carolina - USA

AirportThrifty Car Rental - Greensboro Piedmont Triad International Airport - GSO - North Carolina - USA

 
0.0 Verified Renter Rating®
 
1.4 (1) Unverified Renter Rating

Details

Address
Greensboro Piedmont Triad International Airport
6415 Bryan Boulevard
Greensboro - North Carolina - USA
State
North Carolina
Postcode
27409
Country
USA
Phone
(877) 283-0898
Latitude
36.079834
Longitude
-79.9436951
Airport Service
On Airport - Counter & Car in Terminal

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
1.4
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
3.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.4
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
3.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Thrifty is the Worst

While booking my car online I was given an option to prepare for the booking and save $40. I regretfully took the prepay option. When I arrived at the agreed upon pick up time I was advised that there were no cars available. I advised the agent that I had already paid for the car and tried to show him the printed receipt Thrifty's site stated I had to print and show on pick up. The agent refused to look at the paperwork and said "at Thifty our Rates or so low, we don't hold cars". As bad as that experience was; trying to get my prepaid amount refunded back to me has been worse. It has been 3 weeks since Thifty failed to provide a car and I have still not been refunded. I've had a ticket up with the service center since the day of the failed service. They started with we'll look into it and by the second week have failed to respond to my inquires at all. Customer Service refused to respond to EMails and my calls are misrouted or disconnected. It honestly feels like the company has No Intent on refunding me and is simply trying to wait me out. I would strongly advise anyone to never use Thrifty but if you must never, ever prepay. Prepaying doesn't guarantee you a car but it does guarantee plenty of frustration trying to get your money back.

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