Hertz Car Rental - Asheville Regional Airport - AVL - North Carolina - USA
One Way Rentals
Unverified Renter Reviews
Avoid this location at all costs!
The absolute worse Hertz dealer in the world. These people are complete idiots. I have never seen such incompetence for such a simple procedure. I returned the car 0n 6/11. I waited for ever for the brainless clerk to "check me in". A week later I get a certified "letter" saying I have been charged over $300 in late fees and they are seeking legal actions for not returning the car. The letter was "written" by Dawn Fowler who much be a real idiot for several reasons:
a. wouldn't you call me or at least check with the airport to see if it was returned.
b. again pick up the phone.
c. the letter wasn't signed, it was crooked like it was fed through a cheap printer and it wasn't on any letterhead.
Finally, I get a revised bill that shows I was credited for all the overcharges - since I was on hold over an hour while they searched for the car. No apology - no nothing...
I think these same idiots own Thrify and Dollar. Avoid like the plague.