Review Detail

Overall rating 
 
3.0
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
1.5
Vehicle Condition - Outside 
 
1.5
Vehicle Condition - Inside 
 
2.0

Hertz has many hidden fees!

Having spent the last 40 years AVOIDING Hertz Rent a Car, I thought I would go ahead and give them a try. What a huge mistake!!!!

I added another driver and was charged for a full week, instead of my 4 days, plus taxes and fees that were not disclosed. I was charged $28.34 for using a toll area that incurred only $3.59 in actual tolls! The car was not clean, by my standards, which added insult to injury.
Bottom line? Deceptive practices and lack of full disclosure. Too busy rushing people in and out without telling them what is really getting ready to happen when you get your final bills!!!!

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