Avis Car Rental - Raleigh Durham International Airport - RDU - North Carolina - USA
Unverified Renter Reviews
Every time I have rented I have rented from Avis. That unfortunately will stop. I warn you to PLEASE look into another company, and if you do chose to go with Avis make sure you are on top of your Debit or Credit card statements. A month after I returned the car I get a surprise $114 taken off of my card for tolls in Maryland. The funny thing is I NEVER even went to Maryland!! I had the run around called Avis oh they cant help, I called E-pass they blamed it on the state of Maryland which must have read the license plate wrong...YET THE STATE OF MARYLAND DOESN'T EVEN HAVE THAT LICENSE PLATE NUMBER IN THEIR SYSTEM!!! I will say E-Pass did research the millage and said it was virtually IMPOSSIBLE for me to have traveled to Maryland so I got a refund submitted. Yet I am out of my money for so far 2 days and counting. Now what do I get from Avis?? A we apologize humans do make mistakes . In my opinion when it comes to peoples money and credit card info that isn't just a "HUMAN ERROR" I am a preferred Avis customer yet, for the 2 days and counting without my money, and the 3 hours on the phone was I offered anything such as points, or a free rental.....NOT AT ALL just a Sorry humans make mistakes. It was clearly their error, which the customer has had to pay for yet they don't want to see that. Hopefully once I submit this review on every site that I can I will be contacted with something other than a SORRY. It's very unsettling to know that when you put trust into a company with your sensitive information that to the company you are just another $$$.
Experience at AVIS RDU
This location has a problem - watch out.
The staff is not very honest - or they themselves do not know the rules
Many of the times, there is a ["hidden" [ maybe]] minimum charge on rentals - it is NOT on a 24 hr cycle as the staff will tell you
I rent occasionally and it has come back to bite me as I forget sometimes.
IF you see very good rates here - watch out - they will find a way for you to pay them back !