Enterprise Car Rental - Gulfport Biloxi International Airport - GPT - Mississippi - USA
Verified Renter reviews ®
Booked this car through http://rentalcarreviews.com. Checked the prices at the airport and then at the downtown location. The price downtown was $100 lower for our 5 day rental so checked the location and it was only a couple of miles from the airport. To save $100, we thought a taxi from the airport to the location would be cheap and easy.
As it happened, the downtown location is the same one that services the airport and there is a rotating shuttle which arrived just as we walked out of the terminal. The driver Corinne, a dutch native was lovely. We had a nice chat on the short drive to the location.
Once there we were served instantly (there were 3 parties picking up cars and 5 staff on the counter - unheard of but very welcome). Jeff, our manager in training, was kind and efficient. Went through the usual rigmarole over insurance, fuel etc. but there was no hard sell and everything was signed and agreed quickly.
Went over the car in detail with Jeff, found a couple of small dings and scratches that I took photos of and had Jeff note on the rental agreement and off we went.
The only gripe is that the car was only about 1/4 full when we picked it up. We weren't in a hurry so filling up wasn't a problem for us but may have been a bit annoyed if we were racing to get somewhere.
After a few days in New Orleans and tripping around, returned the car without a hitch. Took photos again, left half a tank of gas (so lost out on a few $ but not upset about it). The agent (didn't get her name) checked the car with me and gave me a return receipt showing that there was no new damage.
Overall opinion, rental was as expected, the car was the size we booked and had just over 40,000 miles on the clock but was in good condition and was fine for what we needed. Staff were friendly and efficient. Would use again.