Review Detail

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

For Hertz

THIS IS NOT A HERTZ LOCATION! 1-800 Number will not help you because this is a franchise. The franchise owner Sharon has screamed at me, told me Hertz hates her and retaliated against me by increasing my bill after I filed a formal complaint. Before I even returned the vehicle she tried to charge my card over $500 for two days. I worked with another location to negotiate $150 because she was so combative with me. A month after I rented she still will not close out my rental agreement. I have received multiple rental receipts from $199.71-282.71

No one at Hertz will help me so I have filed a complaint with the Better Business Bureau.

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