Budget Car Rental - Lansing Capitol City Airport - LAN - Michigan - USA

AirportBudget Car Rental - Lansing Capitol City Airport - LAN - Michigan - USA

 
0.0 Verified Renter Rating®
 
4.3 (1) Unverified Renter Rating

Details

Address
Lansing Capital City Airport
4300 Capital City Boulevard
Lansing - Michigan - USA
State
Michigan
Postcode
48906
Country
USA
Phone
517-321-2072
Latitude
42.7779365
Longitude
-84.584631
Airport Service
On Airport - Counter & Car in Terminal

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
4.3
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
2.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
4.3
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
2.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

Long Process, Nice Staff

Admittedly, LAN is a small airport with big rushes when a plane arrives, so I preface my comments with that. The biggest complaint was the wait that was required to get my rental. I'm a Fastbreak member and had a reservation, but still spent 30 minutes in a long line at the Avis counter (as there wasn't a Budget-only person at the counter). The one staffer was nice and helpful, just overwhelmed. Even when it was my turn, and my folio was pre-prepared, he still had to find a car and print paperwork. That could be a result of low car inventory, so less wiggle room. Once you get your keys, you're literally steps away from the car, which is nice. Again, this may be small airport problems, but made me much later to get to the hotel when I was ready for bed!

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