Review Detail
Overall rating
1.5
Miles/Kilometres on Pickup
2.0
Location Convenience
1.0
Staff / Quality of Service
1.0
Vehicle Condition - Outside
1.0
Vehicle Condition - Inside
3.0
Horrible Experience
Shuttle to car lot took nearly 1 hour. Car exterior filthy upon pick up, and fuel tank only 3/4 full. They did fill car to full upon my request. Misquoted charges for car seat by representative, and loss/damage waiver charge added to bill even though I declined coverage. I will never rent from this location again.
Service
Mentionable Staff
poor
Comments
crooks
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Latest Reviews
"On 2/13/2020, at approximately 7:00 am. I arrived at Dollar location in O’hare International airport to pick-up a reservation. I was assisted by Ambrosio who later identified himself as the location manager. My adult daughter who booked the reservation on my behalf, was at the..."
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"Watch the paperwork carefully. If you bought thru Orbitz, they do not pass on LDW insurance coverage you may have thought you bought with the car. Thrifty slapped LDW onto the charge even though it was specifically declined, and added Roadside Assistance, which was never..."
John
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I didn't want to upgrade. I didn't want prepaid gas. He said that was the case. I was way overcharged.
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