Alamo Car Rental - Lihue Municipal Airport - LIH - Hawaii - USA

AirportAlamo Car Rental - Lihue Municipal Airport - LIH - Hawaii - USA

 
1.0 (1) Verified Renter Rating®
 
0.0 (0) Unverified Renter Rating

Details

Address
Lihue Municipal Airport
3276 Ho'Olimalima Place
Lihue - Hawaii - USA
State
Hawaii
Postcode
96766
Country
USA
Phone
+1-808-246-0645
Latitude
21.9672015
Longitude
-159.4069452
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
Yes Yes

Hours

Monday
05:15 - 22:30
Tuesday
05:15 - 22:30
Wednesday
05:15 - 22:30
Thursday
05:15 - 22:30
Friday
05:15 - 22:30
Saturday
05:15 - 22:30
Sunday
05:15 - 22:30

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full

Equipment

GPS Unit
Yes Yes
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

BEWARE!!! SCAMMERS!!!

ALAMO car rental is a total scam! Worst rental car experience.
Alamo charged us $268 for an unnoticeable dent we were not responsible for.
We got there after a long flight with two cranky kids.
Had to wait 40 minutes for our vehicle even though we booked months ago.
When we got our car and it was all wet from them hosing it off- they did not even dry it so we got all wet when we opened the doors and touched the handles too.
When we got the car and it had water drops all over it. It looked fine to us.
We didn't even notice the dent until the worker showed it to us when returned it. He suspiciously went straight to the dent in seconds. When we looked at pictures from our trip the small dent was there from the beginning. We never went off roading and we know we did not hit anything the whole trip. We were parked in a private residence.
Check out the photo of the dent.
I bet they charged us for the dent and then leave it and then charge the next person.
It is underneath the bumper & looks like it was created from someone who previously had a flat tire and didn't know how to use a car jack.

Bogus: When they sent us the claim in the mail, the attached photos that did not match my photos and video I took when we dropped of the car. They actually damaged the vehicle further and charged us.

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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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