Sixt Car Rental - Atlanta Hartsfield Jackson International Airport - ATL - Georgia - USA
Verified Renter reviews ®
Yep, add my name to the STUPID LIST for using SIXT
Made the mistake of renting without checking reviews. I was lured by the car selection. Wife was traveling to Atlanta to help with a wedding. So I thought. Would surprise her with a nice luxury car. Was supposed to be MECERCEDES gala or similar. Like all the other reviews you see, they don't have cars available in the catigory. She ended up with a Cadillac crossover. Appointments were worse than the Ford Explorer she drives. AND they offered NO vehicle instruction on operations. She sat in the parking lot for 20 minutes trying to figure out the 8 speed shift handle before she called me. SIXT is one time- only time for us.
Unverified Renter Reviews
I WILL NEVER USE SIXT AGAIN
This was my first time ever renting a car with Sixt, and it will be my LAST. This is by far the WORST car rental experience I have ever had. I rented an economy car (2016 Hyundai Accent) car with Sixt Rent A Car Service. This company has NO SENSE of customer service, integrity, respect or regard for their customer’s lives. Within 15 minutes of leaving the lot, a malfunction light comes. I contact customer service to make them aware of the situation and was directed to bring the care back. On bringing the car back the tire completely bust while I am on the busiest highway in Atlanta, Georgia. I could have been severely injured, or even killed due to their LACK of quality control and vehicle inspections. Once I arrived to the location, I was given the run around by customer service rep named Ruby and rudely dismissed by store managers Alicia/Alisha and Adam and offered a $50 voucher and an upgrade to a Toyota Camry to silence me. That is NOT acceptable by any means. What company that is suppose to have customer safety be a top priority have the audacity to treat customers so tactless and heartless. I will NEVER use this company, nor recommend them to anyone. There needs to be some ramifications towards the managers for their lack of etiquette and service. And Sixt needs to find a much better way to rectify the situation for providing their customers with a SAFTEY HAZARD CAR.