Thrifty Car Rental - Orlando International Airport - MCO - Florida - USA

AirportThrifty Car Rental - Orlando International Airport - MCO - Florida - USA

 
2.2 (1) Verified Renter Rating®
 
0.0 (0) Unverified Renter Rating

Details

Address
Orlando International Airport
9302 Airport Boulevard
Orlando - Florida - USA
State
Florida
Postcode
32827
Country
USA
Phone
8772830898
Latitude
28.4317837
Longitude
-81.3050842
Airport Service
On Airport - Counter & Car in Terminal

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
2.2
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
4.0
Staff / Quality of Service 
 
2.5
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
1.0
Overall rating 
 
2.2
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
4.0
Staff / Quality of Service 
 
2.5
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
1.0

Unacceptable High Mileage

I booked a Standard SUV through Thrifty. There were no Standard SUV's available so they offered a Full Size SUV Upgrade at no cost. It was getting dark and we had a 2 hour drive in front of us following a 12 hour trip from the UK so we accepted.

Shortly into the journey it became clear that the car was not what one would expect from an international car rental company. 54,000 miles on the clock. Badly stained upholstery. Unpleasant spell. It felt "loose" and the next morning it was difficult to start.

We took the car to Thrifty in Sarasota to get a replacement. After some initial reticence we were offered a 39,000 replacement - the only one available. It was marginally better, but the rear windscreen wiper had no rubber and so the rear windscreen was scratched.

I was told that since Hertz bought Thrifty they give them the high mileage cars. I was also told by Thrifty staff that cars with 65,000 on the clock was not now unusual.

If this is part of a Hertz Strategy to justify higher prices from Hertz they need to rethink. Choice is becoming more limited and the quality of product on offer is severely reduced.

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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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