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Unverified Renter Reviews

4 reviews with 2 stars

15 reviews

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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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4 results - showing 1 - 4  
 
Ordering 
 
Overall rating 
 
2.5
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
2.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.5

AVOID AVOID AVOID

Avoid at all costs. $500 security deposit charged to your card at pick up. All sorts of upselling at the pick up counter. $50 charge for a $1.95 missed toll. Never will use!!!

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Overall rating 
 
1.7
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.0

Scam artist

This place is a big SCAM!!!! Shady and rude. They play games. DO NOT USE THEM OR RENTALCARS.COM. My husband got there and was told that the car had NOT been paid for. When he got back to hotel and asked me, I called them and told them I had already paid for it. They stated that you can't use debit cards only major credit cards so we were charged for that plus we HAD to get their insurance since we were paying with a debit card. Needless to say we were charged double. PLEASE ALWAYS READ THE REVIEWS BEFORE YOU SIGN ON THE DOTTED LINE. If I could have given zeros I would have!!!!!!!!!!

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Overall rating 
 
1.7
Miles/Kilometres on Pickup 
 
1.5
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
3.0

Bad experience

We were paid in full prior to arrival thru 3rd party Car Rental 8 but at the counter charged additional $115 forced to buy insurance even though we had our own. Rude women behind counter, hard to understand. What car rental agency has no maps? You are on your own with no help. Womens bathroom is terrible, dark and scary, the floor is crumbling away. Finding the shuttle pick up area hard because Green Motions name is not posted.

Was this review helpful to you? 
Overall rating 
 
2.0
Miles/Kilometres on Pickup 
 
2.5
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.0

Absolute Worst

So after arriving in Orlando and spending two hours at the wrong rental agency (courtesy of the front desk clerk of Green Motion) we were sent back to the airport to spend another 45 minutes waiting on a driver to acknowledge our presence (we were next to the van) we were finally driven around the airport 3 times for no reason... Upon returning the vehicle we arrived to find the driver asleep in the office, after a loud and repeated knocking (Eddy) proceeded to yell at us, ask what my problem was, all while moving at about the speed of smell. This company's employees are not only rude, they are unconcerned with customer care and satisfactory customer service. DO NOT USE THIS COMPANY, THEY ARE AWFUL!!!

Service

Mentionable Staff
Eddy
Comments
The employee who was asleep on the job and yelled a us.
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4 results - showing 1 - 4