Unverified Renter Reviews
What a great vacation welcome
What a great place! Great!!! Service,hospitality and so willing to help customer. Loved Doris and Christian....could not do enough for us. Will definitely come here again....
Car rental services
Everything was good. My only concern was they have hidden charges such as $ 15 dollars on top of the amount you spent while using tollgate. The charge for a "walk-in" customer was ridiculously expensive!
Green Motion Orlando
After booking a Nissan Altima for what I thought was a great deal of $110, I read a long series of negative reviews on this Green Motion location. Fortunately, after returning the vehicle this morning I have only positive feedback. We waited no more than 5 to 10 minutes for the van to arrive at the airport and about 15 minutes max to get waited on at the off-site rental location due to 3 groups in front of us. The manager even jumped in to become a third attendant to move the line along faster. The office was clean and the staff helpful. They even offered the four of us complimentary drinks while we waited the 2 minutes to bring the car up. If you can get one, bring your own SunPass, Florida does not use the EZPass System prevalent throughout the Northeast and Midwest US. Regarding the return experience, the office was crowd with a steady line of returns at 5 am on a Saturday and we just missed two shuttles as we pulled into the location which resulted in about a 15 minute wait for the next one. This delay was minor compared to the wait at the Orlando Airport so be sure to give yourself at least 2 hours during peak travel times. All in all I was very pleased with Green Motion and would not hesitate to try them again in the future.
Any Positive Reviews are Likely a Scam
This company is a scam. They would not take my insurance (even though Thrifty did the very next day at the same airport), and when I attempted to return the car after less than 24 hours, they STILL charged me for the insurance on the remaining 3 days I didn't have the car. That in addition to charging rental for those extra days. My "single day" use of the car wound up costing 150% MORE than if I had the car for the entire 4 days for the price they agreed to in the up-front pricing I agreed to online. They sent me an apology, explaining that they had resolved the issue by refunding my insurance for the days after I returned the car, but they still charged me rental for all four days, as well as the insurance for the day I had the car and didn't need it. They didn't apologize for having a check-in process that takes more than an hour. Or for being the only car rental agency in Orlando that requires you to carry your ENTIRE insurance policy in order to rent a car. DO NOT RENT FROM GREEN MOTION. They should investigated as a scam.