Green Motion Car Rental - Orlando International Airport - MCO - Florida - USA

AirportGreen Motion Car Rental - Orlando International Airport - MCO - Florida - USA

 
3.0 (2) Verified Renter Rating®
 
2.9 (7) Unverified Renter Rating

DIRECTIONS:

Our rental location is conveniently based only a few minutes from the main terminal building and we provide a 24 hour a day free shuttle service for your convenience. On arrival at Orlando International Airport (when collecting your baggage), simply call the telephone number on your booking voucher and a member of the Green Motion Orlando team will meet you outside and take you to your car hire vehicle.

Details

Address
Orlando International Airport
1777 McCoy Road
Orlando - Florida - USA
State
Florida
Postcode
32809
Country
USA
Phone
888-414-7063
Emergency Number
407-401-8310
Latitude
28.4512644
Longitude
-81.3579652
Airport Service
Off Airport - Call on arrival for pickup

Hours

Monday
05:00 - 23:45
Tuesday
05:00 - 23:45
Wednesday
05:00 - 23:45
Thursday
05:00 - 23:45
Friday
05:00 - 23:45
Saturday
05:00 - 23:45
Sunday
05:00 - 23:45
Public Holidays
05:00 - 23:45

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Verified Renter reviews ®

2 reviews

Overall rating 
 
3.0
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
3.0
Staff / Quality of Service 
 
3.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.0
Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Mrs

Arrived in Orlando....i had already prepaid for the rental van from rental cars.com I had to call them to see about a shuttle..no signs for them anywhere. We then sat for over an hour with small children waiting for a shuttle...which was Green Motion. Got to the rental place ...all I saw was upset people...i now know why. Like I said our van had been paid for already ...so I thought it would be quick and easy. 3 hours later...chasing my 5 small children around a parking lot waiting for a van they didn't even have. First they told us we would be charged 500 if we used our own insurance...complete scam. Never did it say that anywhere. All staff was so rude ..the lady who was helping us just disappeared for an hour...i kept asking how much longer..nobody would respond. Finally they said well we have to find a car. Then they say we will give you a luxury car instead...i reminded them I have 5 kids..got a van for a reason. Then 2 hours later they brought me a small suv....we couldn't even fit the stroller in and the back seat was broken...wouldn't even go down. After 3 hours and me getting very upset a guy who worked outside gave us a beat up 12 passenger van...that was on empty..and dirty. Every worker there was so rude...when I explained why I was upset they told me I was rude...worst experience ever. Complete scam..do not go there. When we returned the car ....same scernio...people so upset..people leaving ...they guy this morning said he had been there for 4 hours.

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Unverified Renter Reviews

7 reviews

 
(3)
4 stars
 
(0)
3 stars
 
(0)
 
(2)
 
(1)
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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We value your contribution and particularly your privacy. We will not rent or sell your email address. By proceeding, you agree to our Privacy Policy and Terms of Use.

Overall rating 
 
4.7
Miles/Kilometres on Pickup 
 
4.5
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
5.0

What a great vacation welcome

What a great place! Great!!! Service,hospitality and so willing to help customer. Loved Doris and Christian....could not do enough for us. Will definitely come here again....

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Overall rating 
 
4.5
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
3.5
Vehicle Condition - Inside 
 
3.5

Good

Cant beat the price

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Overall rating 
 
1.7
Miles/Kilometres on Pickup 
 
1.5
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
3.0

Bad experience

We were paid in full prior to arrival thru 3rd party Car Rental 8 but at the counter charged additional $115 forced to buy insurance even though we had our own. Rude women behind counter, hard to understand. What car rental agency has no maps? You are on your own with no help. Womens bathroom is terrible, dark and scary, the floor is crumbling away. Finding the shuttle pick up area hard because Green Motions name is not posted.

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Overall rating 
 
2.0
Miles/Kilometres on Pickup 
 
2.5
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.0

Absolute Worst

So after arriving in Orlando and spending two hours at the wrong rental agency (courtesy of the front desk clerk of Green Motion) we were sent back to the airport to spend another 45 minutes waiting on a driver to acknowledge our presence (we were next to the van) we were finally driven around the airport 3 times for no reason... Upon returning the vehicle we arrived to find the driver asleep in the office, after a loud and repeated knocking (Eddy) proceeded to yell at us, ask what my problem was, all while moving at about the speed of smell. This company's employees are not only rude, they are unconcerned with customer care and satisfactory customer service. DO NOT USE THIS COMPANY, THEY ARE AWFUL!!!

Service

Mentionable Staff
Eddy
Comments
The employee who was asleep on the job and yelled a us.
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Dib
Overall rating 
 
4.7
Miles/Kilometres on Pickup 
 
4.5
Location Convenience 
 
4.5
Staff / Quality of Service 
 
4.5
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

Car rental services

Everything was good. My only concern was they have hidden charges such as $ 15 dollars on top of the amount you spent while using tollgate. The charge for a "walk-in" customer was ridiculously expensive!

Service

Comments
I can't remember the name of the gentleman who assisted me for my car rental extension, but he was very good and help me with my queries.
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