DIRECTIONS:
Our rental location is conveniently based only a few minutes from the main terminal building and we provide a 24 hour a day free shuttle service for your convenience. On arrival at Orlando International Airport (when collecting your baggage), simply call the telephone number on your booking voucher and a member of the Green Motion Orlando team will meet you outside and take you to your car hire vehicle.
Jorge was awesome, very helpful and informative. And fast shuttle service
Arrived in Orlando....i had already prepaid for the rental van from rental cars.com I had to call them to see about a shuttle..no signs for them anywhere. We then sat for over an hour with small children waiting for a shuttle...which was Green Motion. Got to the rental place ...all I saw was upset people...i now know why. Like I said our van had been paid for already ...so I thought it would be quick and easy. 3 hours later...chasing my 5 small children around a parking lot waiting for a van they didn't even have. First they told us we would be charged 500 if we used our own insurance...complete scam. Never did it say that anywhere. All staff was so rude ..the lady who was helping us just disappeared for an hour...i kept asking how much longer..nobody would respond. Finally they said well we have to find a car. Then they say we will give you a luxury car instead...i reminded them I have 5 kids..got a van for a reason. Then 2 hours later they brought me a small suv....we couldn't even fit the stroller in and the back seat was broken...wouldn't even go down. After 3 hours and me getting very upset a guy who worked outside gave us a beat up 12 passenger van...that was on empty..and dirty. Every worker there was so rude...when I explained why I was upset they told me I was rude...worst experience ever. Complete scam..do not go there. When we returned the car ....same scernio...people so upset..people leaving ...they guy this morning said he had been there for 4 hours.
What a great place! Great!!! Service,hospitality and so willing to help customer. Loved Doris and Christian....could not do enough for us. Will definitely come here again....
Cant beat the price
We were paid in full prior to arrival thru 3rd party Car Rental 8 but at the counter charged additional $115 forced to buy insurance even though we had our own. Rude women behind counter, hard to understand. What car rental agency has no maps? You are on your own with no help. Womens bathroom is terrible, dark and scary, the floor is crumbling away. Finding the shuttle pick up area hard because Green Motions name is not posted.
So after arriving in Orlando and spending two hours at the wrong rental agency (courtesy of the front desk clerk of Green Motion) we were sent back to the airport to spend another 45 minutes waiting on a driver to acknowledge our presence (we were next to the van) we were finally driven around the airport 3 times for no reason... Upon returning the vehicle we arrived to find the driver asleep in the office, after a loud and repeated knocking (Eddy) proceeded to yell at us, ask what my problem was, all while moving at about the speed of smell. This company's employees are not only rude, they are unconcerned with customer care and satisfactory customer service. DO NOT USE THIS COMPANY, THEY ARE AWFUL!!!
Everything was good. My only concern was they have hidden charges such as $ 15 dollars on top of the amount you spent while using tollgate. The charge for a "walk-in" customer was ridiculously expensive!
Heather
gayah
Green Motion Car Rental - Orlando International Airport - MCO - Florida - USA
