Green Motion Car Rental - Miami International Airport - MIA - Florida - USA

AirportGreen Motion Car Rental - Miami International Airport - MIA - Florida - USA

 
0.0 Verified Renter Rating®
 
1.2 (4) Unverified Renter Rating

DIRECTIONS:

Green Motion Car Rental Miami Airport is pleased to offer its customers a free of charge express shuttle service to the Green Motion Rental office which is located 3 minutes from the terminal building. Once you've cleared US Customs, make your way to departure level and please telephone either toll free at 1 888 728 6825 or +1 305 871 5008. Advise our shuttle bus staff of which terminal door way you're located along with any airline identifiers. Our shuttle buses run regularly and can be identified as 'Total Airport Parking'.

Details

Address
4050 Northwest 28th Street
Miami - Florida - USA
State
Florida
Country
USA
Phone
+1 305 871 5008
Latitude
25.800631
Longitude
-80.262688
Airport Service
Off Airport - Rotating Shuttle to Rental Location

Hours

Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00
Saturday
08:00 - 18:00
Sunday
08:00 - 18:00
Public Holidays
08:00 - 18:00
After Hours Pickup
Yes Yes
After Hours Surcharge
Additional charges apply

Currency/Tax/Deposit

Cash / Debit Card Information
Cash and cheque deposits not permitted
Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Vehicle Types Available
  • Automatic Transmission
  • Minivan / People Carrier
  • Convertible
  • Estate / Stationwagon
  • Prestige / Luxury

T&Cs

Grace Period
1 hour
Swap Start/End

Unverified Renter Reviews

4 reviews

Overall rating 
 
1.2
Miles/Kilometres on Pickup 
 
1.3
Location Convenience 
 
1.3
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.3
Vehicle Condition - Inside 
 
1.4
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

CRAP !

WARNING WARNING WARNING

IT IS NOT A RENTAL CAR COMPANY !!!!!!!!

IT IS A TRAP FOR COSTUMERS !!!!!!!!!!!!

THIS COMPANY IS A TRASH !!!!!!!!

They promise a lot of things in the ad but when you go there everything is different and they include a lot of extra fees for everything that they don't mention before!

The company in Miami works with South American quality standards. This company is a crap!

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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

BEWARE!!! Terrible service, paid but no car, rude attendant

First of all I paid in full for a mid size car about 2 weeks in advance. Arrived at airport at 7:30 am. 22nd March 2016, a very cold morning. I waited with my 8 year old daughter for 1 hour 45 minutes, no shuttle. Called from my phone, and was told to wait 10 minutes. 45 minutes later, NO SHUTLE. Paid $20 for a taxi to take us to the Green Motion office. The attendant then told me that I was told to WAIT in the airport. I explained to her that I already waited for almost 2 hours. She then told me in no uncertain terms that I was stupid because there were no cars available and the next one coming in was maybe in about 2 hours more so I should have waited in the airport and when a car became available the shuttle would be sent. Could any one believe this type of rational???? Remember now I have in my hand a printed copy of a paid reservation from 8:00 am to 6:pm as I need only to conduct some business in Miami while in Transit for that day. I tried to explain my predicament but she callously informed me that I probably needed to return to the airport to find another agency. I asked for a refund and she refused as she stated that I made the reservation through an intermediary. I then had to pay another $20 to a taxi to return us to the airport. It took me another hour and a half to finally get another rental as the airport was unusually busy that day. The professional misconduct of that lady agent cost me both time and I lost a few thousand dollars as I was unable to complete my business transactions due to the delay caused by her and her company. I hope that other persons reading this will not risk the unfortunate experience that I had to endure especially as I had a young child with me.

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Overall rating 
 
1.8
Miles/Kilometres on Pickup 
 
2.0
Location Convenience 
 
2.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
2.5

green motion

Would never rent from green motion again ever. Should anyone reading this choose to rent from them, my advice would be, take photos of the car before you drive off and take photos and video when you return it, as I did, so you don't get charged for damage (as they tried to do with me) on the car that was there in the first place. Only had 2 cars! to choose from, both were damaged and both would have failed a UK MOT. I have been to the USA every year on holiday since 1985 and find most of the car rental companies pretty good (USA policy, customer is always right, customer is King etc) but this company shouldn't be in business.

Service

Comments
very rude, apart from a young guy
Was this review helpful to you? 
Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

WORST experience ever!

I wanted to save money and booked through atlas choice and they gave me green motion. We waited at the airport for 1.5hours to be picked up by the shuttle - I called 3 times and it cost me over $15 because I had to use my international phone. When someone finally came, he was unfriendly just like all the other people in the office. The lady with the big glasses, I assume she is the boss, treated me and other customers badly, was very rude and was yelling at me. They did not even say that they were sorry for letting us wait for so long at the airport. We had to purchase the toll pass for about $7 a day - ridiculous price! We also got a very beat up car - but that was ok so they wouldn't notice any more problems on the car. I DO NOT recommend to rent a car there, it was my worst travel experience ever!! I have never been treated so badly by anyone in the US ..

Service

Comments
Very unfriendly and rude staff! Have never been treated do badly by anyone, especially in the US!
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