2.3 (2) Verified Renter Rating®
 
2.4 (7) Unverified Renter Rating

Unverified Renter Reviews

2 reviews with 3 stars

7 reviews

 
(1)
4 stars
 
(0)
 
(2)
 
(2)
 
(2)
Back to Listing
Already have an account?
Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
You will be able to upload photos and video right after you submit your review if you wish.

We value your contribution and particularly your privacy. We will not rent or sell your email address. By proceeding, you agree to our Privacy Policy and Terms of Use.

2 results - showing 1 - 2  
 
Ordering 
 
Overall rating 
 
2.5
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
4.5

Horrible do not rent from them

Horrible customer service! Hard to locate had us running all over both terminals in Orlando! Would NEVER USE THEM AGAIN!!! Make u pay $200 damage deposit and told us when we arrived!

Service

Mentionable Staff
NONE! No staff around!
Was this review helpful to you? 
Overall rating 
 
2.9
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
1.5
Staff / Quality of Service 
 
4.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
1.5

Nuisance

Rented May 7 - 18, 2016 : The windshield wipers were worn out. Left nothing but streaks when I drove, twice,in the rain, and every time I had to use windshield spray to "clean". Also, the front interior windshield was "caked" in "grimey" film. I had to drive 1 1/2 hours with compromised visibility in sunshine, until I got to my destination. Then use many paper towels & Windex to clean the ilk from entire front & rear interior windows. I fly into Orlando 2-3 times a year. Maybe Firefly should consider refunding me a 10%-15%. DOUBT that would ever happen. DOUBT I would ever rent from them again.

Was this review helpful to you? 
2 results - showing 1 - 2