Unverified Renter Reviews
2 reviews with 3 stars
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Overall rating
2.5
Miles/Kilometres on Pickup
3.0
Location Convenience
1.0
Staff / Quality of Service
1.0
Vehicle Condition - Outside
4.0
Vehicle Condition - Inside
4.5
Horrible do not rent from them
Horrible customer service! Hard to locate had us running all over both terminals in Orlando! Would NEVER USE THEM AGAIN!!! Make u pay $200 damage deposit and told us when we arrived!
Service
Mentionable Staff
NONE! No staff around!
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Overall rating
2.9
Miles/Kilometres on Pickup
3.0
Location Convenience
1.5
Staff / Quality of Service
4.0
Vehicle Condition - Outside
4.0
Vehicle Condition - Inside
1.5
Nuisance
Rented May 7 - 18, 2016 : The windshield wipers were worn out. Left nothing but streaks when I drove, twice,in the rain, and every time I had to use windshield spray to "clean". Also, the front interior windshield was "caked" in "grimey" film. I had to drive 1 1/2 hours with compromised visibility in sunshine, until I got to my destination. Then use many paper towels & Windex to clean the ilk from entire front & rear interior windows. I fly into Orlando 2-3 times a year. Maybe Firefly should consider refunding me a 10%-15%. DOUBT that would ever happen. DOUBT I would ever rent from them again.
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2 results - showing 1 - 2