Unverified Renter Reviews
Was quoted on Orbitz for just over $140 for the rental period. Didn't even check the receipt as I was in a rush but was actually billed over $381. I wasn't late....15 minutes early and it shows it on the rental. No collision stuff either. I called the CS and they did nothing. This is a Hertz subsidiary! Last time renting from them and Hertz bait and shifters!
I got a quote online for $210.80 When I got to the counter they charged me $264.03. I questioned the pre-purchased fuel charge of $46.51. The guy at the counter told me they would take that off, when I brought the car back with a full tank. When I brought the car back, a security guard just said ok, you are good. When the car amount went on my credit card they did not take the fuel charge off. When I called, they wanted a receipt for the fuel. I did not have one since I paid cash and did not ask for one. They refused to take it off. My advice to anyone renting from them is make him take the fuel charge off before you leave the counter. Look at your rental paper closely since they do try to slip in charges you do not want. I had to ask him to take off other things. He refused to take off the pre-purchased fuel charge, just kept saying it will come off when you bring the car back full. The car had a lot of miles on it and it did have some ants in it. I was also quoted for an Impala and they gave me a Fusion saying they are the same size...