Dollar Car Rental - Miami International Airport - MIA - Florida - USA

AirportDollar Car Rental - Miami International Airport - MIA - Florida - USA

 
3.5 (1) Verified Renter Rating®
 
0.0 (0) Unverified Renter Rating

Details

Address
Miami International Airport
3900 Northwest 25th Street
In Terminal
Miami - Florida - USA
State
Florida
Postcode
33142
Country
USA
Phone
866-434-2226
Latitude
25.8032
Longitude
-80.2563
Airport Service
On Airport - Counter & Car in Terminal

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
3.5
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
3.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.5
Vehicle Condition - Inside 
 
4.5
Overall rating 
 
3.5
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
3.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.5
Vehicle Condition - Inside 
 
4.5

Long wait to pick up car

We hired a car through dollar in September from Miami airport. The flight from London ended up landing late due to the weather in Miami. After almost an 11 hour flight we made our way to the dollar desk to be met with a long queue and barely any staff working. We waited for almost an hour to get our car, which is not ideal after spending so long on a plane. It also meant we missed a dinner reservation. The same thing happened when we hired a car in Las Vegas last year, only we had to queue for even longer. Despite the low prices for car hire, I will not be using dollar again. I would rather pay extra and use a company that can handle more customers.

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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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