Review Detail

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

WORST experience ever!

I wanted to save money and booked through atlas choice and they gave me green motion. We waited at the airport for 1.5hours to be picked up by the shuttle - I called 3 times and it cost me over $15 because I had to use my international phone. When someone finally came, he was unfriendly just like all the other people in the office. The lady with the big glasses, I assume she is the boss, treated me and other customers badly, was very rude and was yelling at me. They did not even say that they were sorry for letting us wait for so long at the airport. We had to purchase the toll pass for about $7 a day - ridiculous price! We also got a very beat up car - but that was ok so they wouldn't notice any more problems on the car. I DO NOT recommend to rent a car there, it was my worst travel experience ever!! I have never been treated so badly by anyone in the US ..

Service

Comments
Very unfriendly and rude staff! Have never been treated do badly by anyone, especially in the US!
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