Tampa airport. Booked a rental with Thrifty 2 months prior to my vacation September 5 2015. When we arrived NO car. Waited for over 4 hours for a car I never received. The front desk first said a 1/2 hour wait. Then another hour, then 45 mins, then maybe another 1 hour and a 1/2. It took me over 2 hrs to find another car. This is really bad business. Wouldn't recommend and will not be doing business with this company ever again.