Review Detail

Overall rating 
 
2.7
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
3.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
5.0

Stay Away From This Company...

This company is the most pathetic and fraudulent company I have ever dealt with. I paid for a Mercedes E350 and as expected it was not available. They tried to upgrade me to a BMW 750 for twice the price. I eventually accepted a Volvo for the original price. The attendant asked if we would like to return the car with a full tank of gas or have them do it. I said we would do it. She had me sign and initial the form and me being in a rush just signed it without reading it. We returned the car with a full tank and the receiving attendant said everything was good to go. We left and a couple of days later we received a final bill except we were charged for them to fill it up, but it was already a full tank. I contacted them and the customer service department refunded the gas charge. Then 5 days later, I received an email saying the car had damage and since I purchased the additional insurance they needed me to fill out the form so they could make a claim with the insurance company. Only problem is, there was not damage on the car except for the minor damage when I picked it up. They are trying to scam the insurance company with a false insurance claim. I have forwarded all of this information to my attorney and I will just let the courts figured it out!!! DO NOT USE THIS COMPANY!!!!!!!!!

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