Review Detail

Overall rating 
 
2.7
Miles/Kilometres on Pickup 
 
1.5
Location Convenience 
 
5.0
Staff / Quality of Service 
 
3.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
1.5

Very bad experience. Worst car I have ever rented.

The service when I picked it up was just fine. However it was late at night and I had a 2 hour drive ahead of me before getting to the hotel. The car was parked quite a walk from the terminal. The car smelled very bad. I was in a hurry and didn't want to hassle with it at that time. However the smell persisted for the next 4-5 days. I had to place an air freshener in it and drive with windows open in Florida and Alabama in August, so I could stand the smell. When I returned the car I told them of the problem, and they made no offer to discount my fee....All they said was "I'm sorry."

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