Review Detail

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Do not rent from thrifty

Do not use this car company, they are complete rip off merchants. Me and my husband travel to the states regularly. We used Thrify car hire this time and travelled to Miami. There was a road going in that had no tolls or off road that is apparently a sunshine pass road (sat nav took us this way) you must be billed if you havent got a pass which is fair enough as thrifty were billed 6 x 1.5 dollars (3 lights going in and 3 coming out) Reasonable that they would charge us an admin fee? absolutely as they paid this for us. But guess what, even though all 3 charges were incuured at the same time Thrifty thought it was fair to charge us 15 dollars for each one dollar 50 charge!!!!!! total tol charges 9 dollars Thrify admins chages 90 dollars. This is by far the last time that my family (and friends if I can help it) will ever use this rip off company. Do yourselves a favour and use another car company, in my experiences they do not rip you off as much as this company will.

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