Review Detail

Overall rating 
 
1.3
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
1.5

Bad service

Rented a car in May 2016 from here. I booked a convertible for my bday get there and it wasn't convertible so I upgraded paying more of course. Paid 700$ for 5 days. Returned car no problems but 2 months later I'm getting statements from Avis saying we owed more $??? Wth for? Money was deducted from credit card at time of purchase. If there was problem it should have been addressed when car was returned. Not 2 months later. I called the number on invoice left message that this was incorrect and payment had been paid in full. The lady named QUE" as she said her name was ... Was very very rude. Tried telling her 5 times bill was paid and the mailing address was off lisence but not my physical address. Not to send letters that bad dress any more. She shouted and I shouted it ended up in a really bad conversation. If you know what's best DONT RENT FROM HERE! It's a nightmare. 

Service

Mentionable Staff
Que
Comments
Virginia Richmond is whom I spoke with over invoice
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