Avis Car Rental - Punta Gorda Charlotte County Airport - PGD - Florida - USA

AirportAvis Car Rental - Punta Gorda Charlotte County Airport - PGD - Florida - USA

 
0.0 Verified Renter Rating®
 
3.1 (2) Unverified Renter Rating

Details

Preferred / Club Service Available
Yes Yes
Address
Punta Gorda Airport
28000 Airport Road
Unit A8
Punta Gorda - Florida - USA
State
Florida
Postcode
33982
Country
USA
Phone
941-575-7567
Latitude
26.9159715
Longitude
-81.9976785
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
No No

Hours

Monday
06:00 - 15:30 / 20:30 - 23:00
Tuesday
CLOSED
Wednesday
06:00 - 14:00 / 20:00 - 22:00
Thursday
06:00 - 15:00 / 19:30 - 23:30
Friday
06:00 - 15:30 / 20:30 - 23:00
Saturday
06:00 - 14:00 / 19:00 - 22:30
Sunday
06:00 - 15:00 / 19:30 - 23:30

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full

Equipment

GPS Unit
Yes Yes

T&Cs

Roadside Assistance Available
Yes Yes
Swap Start/End

Unverified Renter Reviews

2 reviews

Overall rating 
 
3.1
Miles/Kilometres on Pickup 
 
2.5
Location Convenience 
 
3.0
Staff / Quality of Service 
 
3.0
Vehicle Condition - Outside 
 
3.5
Vehicle Condition - Inside 
 
3.3
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.3
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
1.5

Bad service

Rented a car in May 2016 from here. I booked a convertible for my bday get there and it wasn't convertible so I upgraded paying more of course. Paid 700$ for 5 days. Returned car no problems but 2 months later I'm getting statements from Avis saying we owed more $??? Wth for? Money was deducted from credit card at time of purchase. If there was problem it should have been addressed when car was returned. Not 2 months later. I called the number on invoice left message that this was incorrect and payment had been paid in full. The lady named QUE" as she said her name was ... Was very very rude. Tried telling her 5 times bill was paid and the mailing address was off lisence but not my physical address. Not to send letters that bad dress any more. She shouted and I shouted it ended up in a really bad conversation. If you know what's best DONT RENT FROM HERE! It's a nightmare. 

Service

Mentionable Staff
Que
Comments
Virginia Richmond is whom I spoke with over invoice
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Overall rating 
 
4.8
Miles/Kilometres on Pickup 
 
4.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

Unmatched Customer Service at Avis - PGD Airport

I cannot overly praise the level of customer service I received from the Avis car rental company at the Punta Gorda Airport. Pickup and drop off are easy and convenient.
I rented a vehicle for 2 weeks while our group vacationed in Florida. Halfway thru the vacation some of our company went home and I requested a smaller vehicle for the remaining 1 week. John and David could not be more gracious and helpful in making my exchange easy and worry-free. John even left multiple notes for the staff members working the day I picked the vehicle up since it was his day off. The replacement vehicle was top-notch, nearly new, clean and and low mileage. Such a refreshing and wonderful experience.
THANK YOU, THANK YOU AVIS - YOU ARE THE BEST!!!!

Service

Mentionable Staff
John and David
Comments
Wonderful team to work with, Avis has a customer for life!
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