Avis Car Rental - Montrose Regional Airport - MTJ - Colorado - USA

AirportAvis Car Rental - Montrose Regional Airport - MTJ - Colorado - USA

 
3.3 (1) Verified Renter Rating®
 
1.0 (1) Unverified Renter Rating

Details

Preferred / Club Service Available
Yes Yes
Address
Montrose Regional Airport
2100 Airport Road
Montrose - Colorado - USA
State
Colorado
Postcode
81401
Country
USA
Phone
970-240-4802
Latitude
38.508611
Longitude
-107.893611
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
No No

Hours

Monday
09:00 - 17:00 / 22:15 - 23:00
Tuesday
09:00 - 17:00 / 22:15 - 23:00
Wednesday
09:00 - 17:00 / 22:15 - 23:00
Thursday
09:00 - 17:00 / 22:15 - 23:00
Friday
09:00 - 17:00 / 22:15 - 23:00
Saturday
09:00 - 17:00 / 19:45 - 20:15
Sunday
09:00 - 17:00 / 22:15 - 23:00

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full

Equipment

GPS Unit
Yes Yes

T&Cs

Roadside Assistance Available
Yes Yes
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
3.3
Miles/Kilometres on Pickup 
 
3.5
Location Convenience 
 
4.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
4.0
(Updated: December 24, 2014)
Overall rating 
 
3.3
Miles/Kilometres on Pickup 
 
3.5
Location Convenience 
 
4.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
4.0

Awful customer service

Avis should know the kind of people working behind their counters and the lack of personal skills that they come with

Service

Mentionable Staff
Guy in orange shirt - wouldn't give us his name
Comments
Location manager and the other guy behind the counter would not honor the agreement we had with Avis corporate. They claimed it wasn't the deal that we were given. They were extremely rude and disrespectful and told us they were done and to leave before they called the sheriff on us.
The guy doing most of the speaking had no name tag on and would not give us his name. Not the kind of service I would expect from a reputable car rental company that we have previously used with no incidents.
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Unverified Renter Reviews

1 reviews

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

DO NOT RENT FROM AVIS !

Worst experience ever! I was double charged and never refunded that amount. Poor customer service and I HATE AVIS with all my heart.

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