Avis Car Rental - Los Angeles - Anaheim - Disneyland - California - USA
Verified Renter reviews ®
AVIS RENTERS BEWARE!!!!!!
I rented a car from Avis 200 West Katella Avenue Anaheim - California - USA that came with a tire that had a slow leak. After 2 attempts to get Avis roadside service to repair during Christmas time, I was finally provided with a new car after the road side driver could not find the leak or the damage. 3 months later Avis decided to charge me for the tire and charged my credit card. I was not contacted to discuss. When I noticed the charge on my card statement I called in to the main office and was told that it was their determination to charge me and said that I damaged the tire and I could do nothing about it. I was without a car for 3 days during my 10 day rental, the Avis roadside service was handled poorly and when I called in to find out why I was charged with out my knowledge, Avis supervisor Craig was like a robot and didn't seem to be concerned about my issue at all. I plan to appeal to my credit card company and go through all the hassle of a dispute.
AVIS CAR RENTERS BEWARE YOUR CREDIT CARD INFORMATION IS KEPT IN THEIR SYSTEM AND YOU COULD BE CHARGED MONTHS LATER WITHOUT NOTIFICATION!
AVIS BAD BUSINESS UPDATE 2nd July 2015:
After filing a dispute with my CC company in March because AVIS would not return my money, CC company told me today that I would be credited the full amount! Sheesh..