Thrifty Car Rental - Tucson International Airport - TUS - Arizona - USA
Verified Renter reviews ®
Very Good Rental Experience
My wife and I have rented cars at this location around March every year for about 10 years. There is a convenient shuttle that takes only a few minutes from the airport. The location is actually within walking distance from the main entrance of the airport (about a half mile), if you're into walking (we like to stretch our legs after our flights from Albany, NY). The cars are generally clean (the usual little chips, dings, etc., nothing serious), and the interiors are always clean. Tanks are filled up completely. And their rates have been very competitive.
We have found all of the personnel very helpful and friendly. If we have ever had a problem they have taken care of it quickly. Although they always ask about the "extras", we've never been pushed to buy them. And there has never been any claim that we caused damage after our rental. They've always been very honest and fair.
We intend to continue to rent from them, and can recommend them highly.
Unverified Renter Reviews
Thirfty rip off
Horrible customer service, website accepted my down payment for the rental then wouldn't let me pick up the rental because it wasn't "credit card" which it can be used as either. Wouldn't issue me a refund everyone I spoke with referred me somewhere else, they basically stole $86.00 from me don't use their service it's horrible and they are thieves!!! Should be called theivery rental.