Thrifty Car Rental - Phoenix Sky Harbor International Airport - PHX - Arizona - USA

AirportThrifty Car Rental - Phoenix Sky Harbor International Airport - PHX - Arizona - USA

 
0.0 Verified Renter Rating®
 
2.8 (1) Unverified Renter Rating

Details

Address
Phoenix Sky Harbor International Airport
1805 East Sky Harbor Circle South
Phoenix - Arizona - USA
State
Arizona
Postcode
85034
Country
USA
Phone
(877) 283-0898
Latitude
33.4359716
Longitude
-111.9993224
Airport Service
On Airport - Consolidated Car Rental Facility

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
2.8
Miles/Kilometres on Pickup 
 
4.5
Location Convenience 
 
4.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.5
Vehicle Condition - Inside 
 
2.5
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
2.8
Miles/Kilometres on Pickup 
 
4.5
Location Convenience 
 
4.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.5
Vehicle Condition - Inside 
 
2.5

Thrifty - dishonest employees & scam company

Stay away from Thrifty Car Rental - Their business model is a dishonest bait and switch. From my on-line booking to the person at the desk, I was subjected to one dishonest scam after another. My $40 on-line booking was mysteriously on the wrong day when I checked, so I had to call. They raised the rate because I called. So my $40 on-line rental ended up costing $160 for a 20 hr. rental. Go with a more reputable company and save yourself a lot of grief.

Service

Mentionable Staff
Mario Garcia
Comments
At the counter, I told the clerk several times that I did not need the insurance. The screen on the little terminal I signed in on was mysteriously missing the 'decline' key - it only had the 'accept insurance' key. When I pointed this out, the clerk said that he would take care of it (he didn't). When he suggested the pre-pay fill, I asked if I would pay only for the gas I used, and he said yes (I ended up paying for a full tank after using about 4 gallons).
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