Thrifty Car Rental - Cambridge - Abbey Stadium - England - UK

CityThrifty Car Rental - Cambridge - Abbey Stadium - England - UK

 
0.0 Verified Renter Rating®
 
1.0 (1) Unverified Renter Rating

Details

Address
Abbey Stadium
Newmarket Road
Cambridge - England - UK
Postcode
CB5 8LN
Country
England - UK
Phone
44 1223 244233
Latitude
52.2121429
Longitude
0.148886

Currency/Tax/Deposit

Currency
GBP - British Pound

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Worst company ever

What a nightmare!
I pre-paid the car and received a "congratulation" email but when I went to the desk the refused to give me the car. They said that they didn't receive the payment (even showing them my email) and that I needed extra documents.
No apologies, no help, no car...and I paid for literally nothing as they kept my money!
All they said was "you shouldn't have booked on Internet"!
What a disgrace, I felt robbed, terrible experience!

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