Fox Car Rental - London Heathrow Airport - LHR - England - UK

AirportFox Car Rental - London Heathrow Airport - LHR - England - UK

 
0.0 Verified Renter Rating®
 
1.5 (3) Unverified Renter Rating

Details

Address
London Heathrow Airport
The Sheraton Skyline Hotel
Bath Road
West Drayton - England - UK
Postcode
UB3 5BP
Country
England - UK
Phone
+1 800 225 4369
Latitude
51.48131
Longitude
-0.43671
Airport Service
Off Airport - Rotating Shuttle to Rental Location
Is this a Corporate Location?
No No

Currency/Tax/Deposit

Currency
GBP - British Pound

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

3 reviews

Overall rating 
 
1.5
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.3
Vehicle Condition - Inside 
 
2.3
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

THIEVES!!!!!!!

Do NOT RENT from them, hidden fees and they hold on to deposits for, well. I returned my car 3 weeks ago and I still don't have my deposit back. Then they lie to you. It's the worst company ever. Look unfree EASYRENT as well, same company. Read the reviews, most disgusting company ever! They'll take your money.

Hidden fees, lies, no service...DON'T rent here

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Overall rating 
 
2.4
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

Terrible

It looked cheap on expedia, but it wasn't. I already had insurance thru my credit card, but they forced me to buy their policy. I returned 3 days early,and they have no unused days refund. Not to mention taking forever to get the car. Don't use them.

Was this review helpful to you? 
Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Fox car rental at Heathrow Airport

I booked our rental car online from America. After arriving at LHR early morning after a long flight we discovered that Fox did not have a desk in the terminal. Luckily I had a British phone and called them to find out that their office is located in a hotel which required the shuttle (£5pp) pick up and drop off. They said they had emailed a voucher which I never got. I was told we could walk to the bus station and get a bus as an alternative. We cancelled the booking and used Europcar without any problems. My lesson - beware the lowest quote!

Service

Comments
Ratings only put in on vehicle condition because it was required.
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