Dollar Car Rental - Edinburgh Airport - EDI - Scotland - UK

AirportDollar Car Rental - Edinburgh Airport - EDI - Scotland - UK

 
0.0 Verified Renter Rating®
 
1.0 (1) Unverified Renter Rating

Details

Address
Edinburgh Airport
Reception Building
175 Jubilee Road
Edinburgh - Scotland - UK
Postcode
EH12 9FS
Country
Scotland - UK
Phone
44 131 3353900
Latitude
55.946098
Longitude
-3.360571
Airport Service
On Airport - Counter & Car in Terminal

Currency/Tax/Deposit

Currency
GBP - British Pound

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Terrible customer cervice

Extremely bad service and terrible experience. Such a bad experience I had. The attendant ask me for a bill, bank statement or any other printed prove of address as a prove of identity being a very new user in car rental all the other car rental agency I have ever been renting too have never asking me for such printed document. Obviously with absolutely lake of understanding about the procedures and providing unclear information about the consequences of the process the attendant check my credit history and blocked my account in the agency so it wasn't enough. Sorry for my ignorance but I haven't had any Idea about the credit history required to rent a car. Later on with no possibility at all to gather the documentation and provide it the car was rented on a third party company so I lost all my money and all my evening. A really bad day having been to deal with.

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