Review Detail

Overall rating 
 
2.5
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
3.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.0

£96 penalty for a 1mm crack on windshield

I rented a car from Green Motion at Edinburgh Airport and I was charged with £96 for having a 1.5mm crack on the windshield. I rented various cars from different companies and this is, to be honest, the first time I am charged with this insignificant crack. I think it is fair to charge me if the crack is significant or even impacting driver. However, I think a 1.5mm crack penalty is more like a SCAM to me. I paid this but I want to share this experience that I don't think I will use this company again.

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