Review Detail

Overall rating 
 
2.8
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
3.0
Staff / Quality of Service 
 
3.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
4.0

Overcharge/Damage Scam

Had to pickup and drop off in the dark - with drop off approx 30mins prior to the station opening so no drop off inspection. Had the car for 2 days, the car had a lengthy list of existing small scratches etc, however almost a month following the rental I received an invoice by email simply stating “damage” and “£885” - it too another 3 weeks to receive any “evidence” with two very minor surface scratches being allocated to me - at worst £100 to rub out - I still maintain that I added nothing to the existing damage.

If you want carefree motoring and not to have a major sting in the tail then stay away from these crooks. It’s all down to how each rental station is operated and this one has horrendous customer service.

Was this review helpful to you? 

Comments

 
 
Ordering 
 
Already have an account? or Create an account