Thrifty Car Rental - Dubai International Airport - DXB - Terminal 1 - United Arab Emirates

AirportThrifty Car Rental - Dubai International Airport - DXB - Terminal 1 - United Arab Emirates

 
0.0 Verified Renter Rating®
 
1.0 (2) Unverified Renter Rating

Details

Address
Dubai Airport
In Terminal
Dubai - United Arab Emirates
Country
United Arab Emirates
Phone
971 04 2245404
Latitude
25.2508793
Longitude
55.3629189
Airport Service
On Airport - Counter & Car in Terminal

Currency/Tax/Deposit

Currency
AED - United Arab Emirates Dirham

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

2 reviews

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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am
Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Scam .. Stay away!

I rented out a car for one day only. After returned it back they calimed the car's sho grill is loose!! To me it was normal like any car i guess.. non-sense!! So it has to be charged!! .i told them just cover it with full cover insurance.. They refused !!! Take care they are scam.. There's no law protecting u from them in Dubai

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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Like other reviews say, this company is a rip off

Had car delivered to the hotel for a one day rental to travel to Abu Dhabi for business and returned it to the hotel. After I left Dubai, I had an email from Thrifty saying they had charged Dhs 350 for 'damages'. When I queried this, they said the back seat was dirty and had to be cleaned. A lot of nonsense - I did not even use the back seat!
What was really annoying was their "customer service' sent an email saying the' case was closed'. A customer service department that cant be bothered even discussing the issue with its customers?
I will never, never use this company agian and would advise others not to

Service

Mentionable Staff
Customer service
Comments
Memorable for all the wrong reasons in that they couldn't care less about their customers!
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