Fox Car Rental - Istanbul Ataturk International Airport - IST - International Terminal - Turkey

AirportFox Car Rental - Istanbul Ataturk International Airport - IST - International Terminal - Turkey

 
0.0 Verified Renter Rating®
 
1.0 (1) Unverified Renter Rating

Details

Address
Istanbul Ataturk International Airport
Ataturk Airport Metropark Avm
500 Metres From Airport
Istanbul - Turkey
Postcode
35000
Country
Turkey
Phone
+1 800 225 4369
Latitude
40.98302
Longitude
28.82166
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
No No

Currency/Tax/Deposit

Currency
TRY - Turkish Lira / EUR - Euro

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Fox (Erboy) rent a car (Istanbul airport)

They posted having an in-terminal office. When we arrived the office was closed with no signs on the closed office. They did not contact/ inform us with the new info. Had a very hard time trying to contact them. Had to wait for a long time for someone to take us and the luggage from the airport to the new office outside the airport. Staff did not even apologize for our hard time and inconvenience. The car was dirty and the gas tank was not full. (promised full to full). Instead of holding funds on the credit card they actually posted the charges and later refunded the amount after returning the car. The currency exchange transactions (buy and refund) on the credit card means losing money on the transactions (twice). Not recommended at all.

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