Review Detail

Overall rating 
 
1.5
Miles/Kilometres on Pickup 
 
1.5
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.5
Vehicle Condition - Outside 
 
1.5
Vehicle Condition - Inside 
 
1.5

DO NOT RENT FROM THIS COMPANY

DO NOT RENT FROM THIS COMPANY AT THIS LOCATION. I had to make an emergency trip to Trinidad to bury my Father and on my return home and check my account realized my card was swiped twice for a rental i payed cash for, after making a complaint when i got back to the US I received an email from the supervisor at Budget Trinidad asking to please respond to my initial complaint saying it was a misunderstanding , after refusing to do that the supervisor Johnathan asked if I can wait until the end of the month for my refund as the agent will take full responsibility. As of now am still waiting on any response from them after several emails attempts on my part. In my opinion, this was not the first time this happened I just caught them in the act. why I say this its because the last time they submitted a third charge was the day I left Trinidad after my Dad's funeral. HOW UNETHICAL, I will never ever use this company again I will have my bank investigate those charges. RENTERS BEWARE OF THE DISHONESTY.

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