Firefly Car Rental - Murcia San Javier Airport - MJV - Spain

AirportFirefly Car Rental - Murcia San Javier Airport - MJV - Spain

 
0.0 Verified Renter Rating®
 
3.6 (1) Unverified Renter Rating

Details

Address
Murcia Airport
San Javier - Spain
Postcode
32720
Country
Spain
Phone
968100506
Latitude
37.774722
Longitude
-0.812222
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
Yes Yes

Hours

Monday
10:00 - 22:00
Tuesday
10:00 - 22:00
Wednesday
10:00 - 22:00
Thursday
10:00 - 22:00
Friday
10:00 - 22:00
Saturday
10:00 - 22:00
Sunday
10:00 - 22:00

Currency/Tax/Deposit

Currency
EUR - Euro

Vehicles/Fuel

Fuel Policy
Full to Full

Insurance

CDW Price per Day
1.00
Super CDW Price per Day
6.30
Theft Protection Price per Day
1.00

Equipment

Baby Capsule
Yes - Subject to Availability Yes - Subject to Availability
Baby Capsule Price per Day
4.00
Baby Capsule Price per Week
28.00
Child Seat
Yes - Subject to Availability Yes - Subject to Availability
Child Seat Price per Day
4.00
Child Seat Price per Week
28.00
Booster Seat
Yes - Subject to Availability Yes - Subject to Availability
Booster Seat Price per Day
4.00
Booster Seat Price per Week
28.00
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
3.6
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
5.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
3.6
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
5.0

Do not use firefly

Do not use Firefly!

Be very careful renting a car from Firefly in Murcia Airport. Upon arrival they are not very nice and try very hard to scare you into taking out insurance you don't need, at a stupid daily rate, then upon arrival they will try every trick in the book to charge you more.

We returned home after a week in Murcia, returned the car with a full tank of fuel and no damage.......4 days later they took 15,00 Euros out of my account and said I hadn't returned it with a full tank lol. The Firefly guy in the car park even checked it upon return and said all was ok!!!! I even went to the hire desk and showed the lady the form and she said, ok no problems.

This is a legal scam as once you arrive at the desk to collect you car, they need a credit card as do all hire company's now. They've learnt how to legally take money from you after your holiday. Then once you leave the country to come home......they can still debit your credit card. We were not given any notice, it was only when I checked my online banking a week later we found out.

Emailed holiday autos....useless. Took 3 weeks to get the answer, we cant do anything!

Absolute scam. If they are doing this to 10 customers a day, times by say 30 days a month......that's good business lol. Legal scam.

We had no choice but to just live with the scam and move on. I know it was only 15.00 Euros, but what if it had been 150.00 Euros? In future we will report our credit card as stolen to the bank the minute we touch down to prevent scams like this from effecting us again.

Be very careful. Do not use Firefly. The car was nice though lol lovely.

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