We pay Goldcar for car hire 90,01 € in advance. (62.57 € car rental + 27,44 € damage refund insurance). Amount 38,05 € should be payable at desk.
But in reality we had to pay at the desk at the Gran Canaria airport the amount of 304.98 € (200 € as a refundable deposit for damage waiver liability, the rest as partial refundable deposit for fuel). This amount should be only blocked on VISA card. This new information told us a Goldcar employee at the desk.
Up to this day we have received only amount of 65 €.
Goldcar does not reply to our e-mails.