Avis Car Rental - Gran Canaria - Port of Las Palmas - Canary Islands - Spain

PortAvis Car Rental - Gran Canaria - Port of Las Palmas - Canary Islands - Spain

 
0.0 Verified Renter Rating®
 
3.2 (1) Unverified Renter Rating

Details

Preferred / Club Service Available
No No
Address
Las Palmas Cruises (Only delivery and collection)
Only Delivery And Collection
Cruises Gran Canaria
Las Palmas - Canary Islands - Spain
Postcode
35007
Country
Spain
Phone
928265567
Emergency Number
902 524 742 - 24 hours
Latitude
28.1375585
Longitude
-15.4317028
Is this a Corporate Location?
No No

Hours

Monday
09:00 - 11:00
Tuesday
09:00 - 11:00
Wednesday
09:00 - 11:00
Thursday
09:00 - 11:00
Friday
09:00 - 11:00
Saturday
10:00 - 11:00
Sunday
CLOSED
After Hours Pickup
Yes - On Request Yes - On Request
After Hours Surcharge
48.95

Currency/Tax/Deposit

Cash / Debit Card Information
Cash rentals may be possible for Groups A/B/C/D/E/F/G/H. Strict conditions apply. Check directly with location
Electron/Debit Card Rentals not allowed
2 credit card required for some specialty groups
Deposit
Cost of Rental + Tank of Fuel + 20%
Currency
EUR - Euro
Tax Rate
13.5%
8.40 - Port Station Surcharge

Vehicles/Fuel

Fuel Policy
Full to Full
Additional Fuel Information
Vehicles must be returned full. If not, a service charge of 9.20 plus the cost of fuel will apply. A pre-paid fuel option is available with no service charge, no refunds for unused fuel.
Fuel Price Last Updated
December 2012
Unleaded Fuel Price
1.244 per litre
Diesel Fuel Price
1.205 per litre
Vehicle Types Available
  • Manual / Stick Shift
  • Automatic Transmission
  • Estate / Stationwagon
  • SUV / 4x4
  • Convertible
  • Minivan / People Carrier
  • Prestige / Luxury

Age/Drivers

Minimum Age
21 years / 23 years for cash rentals
25 years - Groups M/P
All drivers must have held a valid licence for at least 1 year. International Drivers Licence is required if home licence is not printed using Roman Alphabet - exception for Greek licence holders. Photo ID is required.
Young Driver Surcharge
17.32 per day - under 25 years
173.25 maximum per rental
Additional Young Driver = 24.15/day - max 241.50/rental
Additional Drivers per Day
1-2 days = 5.00 | 3-6 days = 4.00 | 7-10 days = 3.00
Additional Drivers per Rental
30.00

Insurance

CDW Price per Day
23.67 - Group A | 25.49 - Group B
30.01 - Groups C/O | 30.97 - Group D
33.25 - Groups E/F
43.27 - Group G
46.00 - Group N
46.67 - Group J
48.84 - Group I
49.83 - Group K
51.12 - Group P
53.23 - Group M
Collision Damage Waiver Excess
588.00 - Group A
599.00 - Group B
730.00 - Groups C/O
767.00 - Groups D/E/F
788.00 - Group G
924.00 - Group P
940.00 - Groups I/J/M
1155.00 - Group K
1500.00 - Group N
If CDW is declined or not included in the rates, customer is liable for full the value of the vehicle
Super CDW Price per Day
10.00 - Groups A/B
12.00 - Groups C/D/E/F
17.00 - Groups G/I/J/KM/N/P
Super CDW Excess
Zero
Theft Protection Price per Day
5.45 - Group A
5.79 - Group B
7.59 - Groups C/D/O
9.46 - Group N
9.82 - Groups E/F/G
10.50 - Groups I/J/K/M/P
Theft Protection Excess
588.00 - Group A
599.00 - Group B
730.00 - Groups C/O
767.00 - Groups D/E/F
788.00 - Group G
924.00 - Group P
940.00 - Groups I/J/M
1155.00 - Group K
1500.00 - Group N
If TP is declined or not included in the rates, customer is liable for full the value of the vehicle
LIS Price per Rental
Included - Unlimited coverage for third party personal and property damage
PAI Price per Day
3.00
Coverage: Up to 20,000 Euro in case of death or disability | Up to 1,000 Euro per person for medical expenses | Actual cost of assistance and rescue
PPI / SPAI Price per Day
10.00
Coverage: Up to 60,000 Euro in case of death or disability | Up to 3,000 Euro per person for medical expenses | Actual cost of assistance and rescue | Up to 500 Euro per person for additional travel and accommodation expense | Loss of car keys | Up to 6,000 Euro for theft of personal effects and luggage

Equipment

GPS Unit
No No
Baby Capsule
Yes - Subject to Availability Yes - Subject to Availability
International One Way Rentals
Not allowed
Baby Capsule Price per Day
8.00
Baby Capsule Price per Rental
80.00
Child Seat
Yes - Subject to Availability Yes - Subject to Availability
International One Way Rentals
Not allowed
Child Seat Price per Day
8.00
Child Seat Price per Rental
80.00
Booster Seat
Yes - Subject to Availability Yes - Subject to Availability
Interntional One Way Rentals
Not allowed
Booster Seat Price per Day
3.00
Booster Seat Price per Rental
30.00
Roof Racks
No No
Bluetooth
Yes - Subject to Availability Yes - Subject to Availability
International One Way Rentals
Not allowed
Bluetooth Price per Day
5.00
Bluetooth Price per Week
25.00
Bluetooth Price per Rental
75.00

One Way Rentals

Domestic One Way Rental Information
Available within the same island
No travel either between islands or between islands and the mainland is allowed
43.71 One Way Fee applies for Groups K/L/O
International One Way Rental Information
Not allowed
Forbidden Cross Border Travel
No travel either between islands or between islands and the mainland is allowed

T&Cs

Vehicle Delivery Available
Yes - On Request Yes - On Request
Vehicle Delivery Charge
Mon-Fri within office hours and city limits = 26.22 | Other times within city limits = 48.95 | Outside city limits Groups A/B/C/D/E/F/H = 0.98 per km/minimum 58.57 | Outside city limits Groups G/I/J/K/L/M/N/O/P = 1.23 per km/minimum 62.94
Vehicle Pickup Available
Yes - On Request Yes - On Request
Vehicle Pickup Charge
Mon-Fri within office hours and city limits = 16.60 | Other times within city limits = 48.95 | Outside city limits not available
Roadside Assistance Available
Yes Yes
Driving Restrictions
Driving is on the right hand side of the road
International Drivers Licence highly recommended for non EU residents. If stopped by the police, fine could be up to 450.00 Euro
Fine Handling Charge
31.50
Claim Administration Charge
50.00
Amended Return Fee
43.71 for car groups K/L/O
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
3.2
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
3.2
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

AVOID

Car was very good, everything else was awful. We wasted 90 minutes queueing at the Avis desk to get our car. Staff were awful and pushy. 'Fair' fuel policy is a rip off.
We will never use Avis again.

Service

Mentionable Staff
The ones we dealt with were rude & pushy.
Comments
We booked with Avis as we thought that they were a reputable company. Not so.
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